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MTN MoMo denies system breach in viral GH¢11,000 fraud claim, cites customer negligence

A viral TikTok video posted on April 12 has reignited concerns over digital fraud in Ghana after a distressed MTN customer claimed she lost GH₵11,000 from her mobile money account without authorization. The emotional testimony has sparked widespread attention online and raised critical questions about the security of mobile money transactions in the country. Viral TikTok Testimony: “Are We Safe?” In the video, the woman, visibly shaken, recounted the shocking moment she discovered her funds had vanished. “MTN Ghana, I was just lying here when I realized someone had withdrawn GH¢11,000 from my mobile money account. Nobody contacted me, no one asked for any transaction ID or my mobile money PIN—so how is this possible?” she asked. She also expressed deep dissatisfaction with MTN’s customer service, stating that she was told to wait 15 working days for a resolution after […]

Ahmad April 15, 2025

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General

MTN CEO Faces Backlash Over E-Levy Comment After Mahama’s Assent

The CEO of MTN Ghana, Stephen Blewett, is facing significant criticism from Ghanaians after his comments on the E-Levy issue. Blewett had stated that it wouldn't be feasible to scrap the E-Levy instantly, even after former President Mahama gave his assent to its cancellation. His statement, made in the wake of the Ghanaian Parliament's official decision to abolish the levy, has stirred strong reactions online. Many netizens took to social media to express their frustration with his stance, questioning why the company was still resistant to the changes despite the clear directive from the government. The E-Levy, which had been a controversial tax initiative, has sparked both relief and heated debates among the public, with some celebrating its removal while others express concerns about its long-term effects on mobile money transactions.

Muhammad Saminu April 3, 2025

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UPPER EAST

Wa Naa Praises MTN Ghana for Ongoing Support.

Naa Fuseini Seidu Pelpuo IV, the Paramount Chief of the Wala Traditional Area, has praised MTN Ghana for its continuous support to the Wala Traditional Council. The Chief, through his secretary Jimpenhi Naa Kadri Ibrahim, expressed his gratitude, highlighting MTN's consistent involvement in the council's activities. He also offered prayers for MTN’s continued success.This appreciation came during MTN Ghana’s donation to the Dumba Festival Planning Committee. The donation included a GH₵10,000 cheque, GH₵1,000 worth of airtime, soft drinks, and bottled water. The items were received by Kpaalamuna Naa Ibrahim Saaka, the Planning Committee Chairman  of the Dumba Festival, The Wala Traditional Council reaffirmed their loyalty to MTN's services.Seth Owusu, MTN’s Upper West Regional Manager, reiterated the company's commitment to providing excellent service during the festival. He also encouraged people to visit MTN stands for services like free Mobile Money registration and […]

Edem 4Style September 23, 2024

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