Facebook facing lawsuits in Ghana over impact of extreme content on moderators
Lawyers are gearing up for court action against a company contracted by Meta, which owns Facebook and Instagram, after meeting moderators at a facility in Ghana that is understood to employ about 150 people. Moderators working for Majorel in Accra claim they have suffered from depression, anxiety, insomnia and substance abuse as a direct consequence of the work they do checking extreme content.The allegedly gruelling conditions endured by workers in Ghana are revealed in a joint investigation by the Guardian and the Bureau of Investigative Journalism. It comes after more than 140 Facebook content moderators in Kenya were diagnosed with severe post-traumatic stress disorder caused by exposure to graphic social media content.The workers in Kenya were employed by Samasource, an outsourcing company that carries out content moderation for Meta using workers from across Africa. Majorel, the company at the centre […]
