Bolt’s New Pricing Feature in Kumasi Sparks Mixed Reactions.
Bolt has introduced a unique pricing system in Kumasi, allowing riders to adjust the fare of their trips—either topping up, reducing, or maintaining the original cost. This change aims to address driver concerns about low earnings under the old system, which often required fare negotiations that frustrated passengers.Drivers believe the new system will help them recover losses caused by infrequent price surges in Kumasi compared to Accra. However, some passengers remain skeptical, calling the feature "illogical and unfeasible."While drivers see potential benefits, others question whether this Kumasi-exclusive feature will improve overall customer satisfaction or create new challenges for both riders and drivers.