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Ghana Water urges affected residents to report supply issues directly

The Regional Communications Manager of Ghana Water Limited (GWL) in Accra East, Nana Yaw Barima Barnie, is urging residents experiencing water supply challenges to report directly to the nearest GWL office for swift intervention. Speaking on Channel One TV on Friday, April 18, Mr. Barnie emphasized the need for stronger community collaboration in addressing ongoing water supply concerns, particularly in parts of the Greater Accra Region. His remarks follow recent reports highlighting growing frustrations over inconsistent water flow in several communities. Mr. Barnie reassured the public that GWL remains committed to resolving issues promptly but stressed the importance of official complaints to trigger support. “We encourage our customers—if their water is not flowing—to visit our offices. There is always a nearby office where they can lodge complaints, and once we receive the report, we’ll follow up and assist them in […]

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Central Region’s Water Crisis Deepens as GWL Struggles with GH¢69M Debt

Water supply in Ghana’s Central Region is at risk as Ghana Water Limited (GWL) faces financial struggles due to unpaid bills amounting to GH¢69.5 million. According to the Central Regional Manager, John Eric Kwofie, the debt crisis is severely impacting operations, making it difficult to pay workers, purchase water treatment chemicals, and maintain infrastructure.Speaking at a media event on World Water Day, Mr. Kwofie urged consumers—including private institutions, companies, and entire communities—to clear their outstanding bills. To improve efficiency, GWL has introduced a paperless billing system and an e-payment platform, allowing customers to pay via *1010# on all networks.Meanwhile, illegal connections and meter tampering are further worsening the situation, with GWL losing nearly 20% of its revenue. In response, the company has introduced a reward system for whistleblowers who report water theft or tampering.Experts warn that climate change, illegal mining, […]

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Ghana Water Limited Boosts Water Supply in Accra with New €6.2 Million Project.

Ghana Water Limited (GWL) has significantly enhanced water supply in Accra with the installation of new pumps at the Weija Treatment Plant. The €6.2 million project, funded through internally generated funds (IGF), has increased pumping capacity from 120,000 to 145,000 cubic metres per day, adding 25,000 cubic metres of water to the daily supply.During an inspection, Managing Director Dr. Clifford Braimah explained that the upgrade benefits downstream communities, including Kaneshie, Lapaz, Abeka, and Achimota, many of which had faced water shortages. “This means an additional 250,000 people now have access to water daily,” Dr. Braimah said.Further improvements are underway, with plans to add two more pumps by year-end, which will increase total capacity to supply up to 420,000 people.Dr. Braimah emphasized GWL’s commitment to self-sustained operations, urging consumers to pay their bills promptly to support ongoing initiatives.The project also includes […]

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Burst Pipeline Cuts Water Supply to Tema and Surrounding Areas.

A major water disruption has hit Tema and its neighboring communities due to a burst on a 42-inch transmission pipeline from the Kpong Water Treatment Plant. Ghana Water Limited (Tema Region) confirmed the issue in a December 2, 2024, statement, assuring residents that engineers are working to fix the pipeline.The affected areas include Tema Communities 1–26, Tema Newtown, Sakumono, Batsonaa, Ashaiman, Prampram, Dawhenya, Afienya, Mataheko, Kpone, Golf City, and Old and New Ningo. The management has promised to restore water supply as soon as repairs are complete.

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Ghana Water Limited Enhances Quality and Production in Central Region.

Ghana Water Limited (GWL) has made significant strides in improving water quality at the Sekyere Hemang Water Treatment Plant in the Central Region. The average water turbidity has decreased from 14,000 NTU (Nephelometric Turbidity Units) to 9,000 NTU, a change facilitated by the Central Regional Security Council (REGSEC).Under the leadership of Central Regional Minister, Mrs. Justina Marigold Assan, daily water production has increased from 1.98 million gallons to 2.77 million gallons. GWL's management assured customers of their commitment to meeting the region's growing water demand and promised to keep the public informed of further enhancements.Residents are encouraged to use drinking water wisely while GWL continues to ensure its quality. The management expressed gratitude to REGSEC for their swift support in addressing water quality issues.

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